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Urgent Request for Account Review and Recovery

hesam.341417
Honored Guest

Dear Meta Support Team,

My name is Hesam Hosseini, and I have been actively using my Instagram account @rastintejarat.ir for about eight years, always respecting Instagram’s guidelines and policies. However, approximately three months ago, my account was hacked and then disabled without any explanation.

My account had around 63,000 followers, and it was an important platform for my activities. Since the issue occurred, I have sent more than 30 emails and tried all available support channels, but unfortunately, no one has responded or addressed my request. I am certain that this is a mistake, and I kindly request a thorough review of my case.

I would greatly appreciate your attention and assistance in restoring my account.

Email associated with the account: REDACTED FROM PUBLIC VIEW FOR YOUR ONLINE SAFETY

Phone number linked to the account: REDACTED FROM PUBLIC VIEW FOR YOUR ONLINE SAFETY

Best regards,
Hesam Hosseini

1 ACCEPTED SOLUTION

Accepted Solutions

Underbat
Moderator
Moderator

Hi, we’re sorry to hear you are having issues with your Instagram account, however as community managers we aren’t able to assist you with this directly. We can help with Quest related issues but unfortunately we lack the ability to assist with Instagram account issues. For disabled or banned accounts the best place to get help is here: https://help.instagram.com/366993040048856/?helpref=search&query=disabled%20account&search_session_i...

 

We will be closing this thread now since there’s nothing else we can do to help. 

 

Thanks,

View solution in original post

1 REPLY 1

Underbat
Moderator
Moderator

Hi, we’re sorry to hear you are having issues with your Instagram account, however as community managers we aren’t able to assist you with this directly. We can help with Quest related issues but unfortunately we lack the ability to assist with Instagram account issues. For disabled or banned accounts the best place to get help is here: https://help.instagram.com/366993040048856/?helpref=search&query=disabled%20account&search_session_i...

 

We will be closing this thread now since there’s nothing else we can do to help. 

 

Thanks,

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