cancel
Showing results for 
Search instead for 
Did you mean: 

Usb-c melted

HVACguy1227
Honored Guest

Hello my charge port melted on my q3 I have inquired here ounce before. This week the third time bringing it to attention customer service was suppose to contact me with in 24/48 hours. Been about two weeks now haven't heard a peep. Are they waiting it my warranty? Any help appreciated. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there HVACguy1227,

 

We would like to look into this for you. Please could you reach out to us in a private message so that we can look into this further? To do so, simply click on our name to access our profile page or click on the provided link. Once there, select 'Send a message' to privately message us. Please note that you must be signed in to the community before sending a private message. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

HVACguy1227
Honored Guest

I will only accept this as solution when I can turn my head Set on.

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?