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Usb update mode

Nebbia
Honored Guest

Hello, meta quest 3 is blocked in usb update mode, I can’t do nothing!

Its totally blocked in this page, I can’t reset to factory mode! How can I fix this?? 😢

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

No worries, @Nebbia! We're here to lend a helping hand with getting your Meta Quest 3 out of USB update mode so that nothing keeps you from the VR world! Please make sure Cloud backup is enabled, and confirm when trying to do a factory reset that you are following the steps found in our article here. If so, and you're still having some trouble, please send us a PM so we can gather some additional information to help you look into your other options. 

Please select our name to get to our profile page, or click: here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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I just wrote to you in dm, help me pls 🙏🏻

Hey, @Nebbia! We see your PM and we've responded! We're happy to assist you there! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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