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Used Quest 2 says "This device is managed by an organization"

marshals0
Honored Guest

Hi I bought a used Meta Quest 2 and when I try to register the device it says this This device is managed by an organization. Go to work.meta.com/device to continue setup. I did a factory reset but nothing happened

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey @marshals0 ,

We appreciate you bringing this to our attention and we would love to assist you with this. 

We would like to invite you to send us a private message, so that we can gather some basic account information before we can move forward.

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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