Using NVIDIA Quadro RTX A2000 with Quest 2

[GamemodeCat]

I'm trying to see if there is a way to get the Oculus app to run, using the Quadro RTX A2000 as a graphics card. According to Nvidia, it should be VR ready, and it runs flatscreen games well, but oculus doesn't seem to support it. Is there a way to override this, or download different drivers, or am I SOL?

[brunolprodrigues]

I'm using the same graphics card, despite the incompatibility message everything worked fine, but after updating the application to version 65 it's not even possible to start the application, making it impossible to connect the Quest 2 or 3

[MetaQuestSupport]

Hey there, @brunolprodrigues. We want to ensure that you have the best VR experience possible, so we are more than happy to provide more information on this!

Since the graphics card you're using is not supported, we cannot guarantee that it will be able to run our application. However, you can certainly feel free to try some basic troubleshooting to see if you can get things back up and running as it was before. We recommend doing a fresh installation of the PC application to see if that will allow it to work:

1. Disconnect the Rift/Link cable from the computer, if connected.
2. Disconnect your computer from the internet.
3. Backup any necessary content.
   • You can find steps on how to do so here.
4. Reboot into Safe Mode.
5. Uninstall Oculus PC app using the Control Panel.
6. Delete all Oculus folders from the following folder:
   • C:\Program Files
7. Remove any Oculus folders from the following locations:
   • C:\Users\YourUserProfile\AppData
   • C:\Users\YourUserProfile\AppData\Local
   • C:\Users\YourUserProfile\AppData\LocalLow
   • C:\Users\YourUserProfile\AppData\Roaming
   • C:\OculusSetup-DownloadCache
8. Restart your computer in normal mode.
9. Reconnect your computer to the internet.
10. Install the Oculus PC app again using the setup tool from our website here.
11. Reconnect the Rift/Link cable and re-test the headset.​

If these steps do not help, it may not be possible with the current PC set up. As updates roll out, you can try again, we just cannot say for sure if it'll work.

[MetaQuestSupport]

Hello again, @brunolprodrigues. We noticed that we haven't heard from you. If you still need help with this, please let us know! We'd love to continue to help.​