09-08-2024 10:41 AM
Hi all Hope you are keeping well. My Quest 3 just updated itself to v69 as a result it has made my Quest all but unusable in the Home environment. I now have my Avatar body floating where it feels like it and not where I actually am or looking. When I stand up I’m looking at my Avatars butt. Re-centring the screen doesn’t fix the issue. Sitting down just puts the Avatar body as if I was looking through my bellybutton,
How do I switch this off please without switching to Pass-through Mode. At the moment I can’t watch videos, browse the internet or browse the quest store because of this. I’ve attached a few pics of what I mean.
Hopefully someone will be able to help me.
Many thanks in advance.
Solved! Go to Solution.
09-08-2024 11:37 AM
Hi,
I shutdown my quest 3 5 times in a row, then turned it back on again. Each time i shut it down it displayed the message about updating somthing. It now seems to be working again.
🙂
many thanks
09-08-2024 11:28 AM
Hey there, @FPC76
Can you send us a private message so we can help you investigate this issue further?
To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to your message!
09-08-2024 11:37 AM
Hi,
I shutdown my quest 3 5 times in a row, then turned it back on again. Each time i shut it down it displayed the message about updating somthing. It now seems to be working again.
🙂
many thanks
09-08-2024 11:42 AM
Hi there FPC76, we're glad that your device is working again.
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