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V69 Float body broken

FPC76
Protege

Hi all Hope you are keeping well.  My Quest 3 just updated itself to v69 as a result it has made my Quest all but unusable in the Home environment.   I now have my Avatar body floating where it feels like it and not where I actually am or looking.  When I stand up I’m looking at my Avatars butt.  Re-centring the screen doesn’t fix the issue.  Sitting down just puts the Avatar body as if I was looking through my bellybutton,

How do I switch this off please without switching to Pass-through Mode.  At the moment I can’t watch videos, browse the internet or browse the quest store because of this.  I’ve attached a few pics of what I mean.

Hopefully someone will be able to help me.

Many thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

Hi,

I shutdown my quest 3 5 times in a row, then turned it back on again.  Each time i shut it down it displayed the message about updating somthing.  It now seems to be working again.

🙂

many thanks

 

 

View solution in original post

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there, @FPC76 

 

Can you send us a private message so we can help you investigate this issue further?

 

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We look forward to your message!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi,

I shutdown my quest 3 5 times in a row, then turned it back on again.  Each time i shut it down it displayed the message about updating somthing.  It now seems to be working again.

🙂

many thanks

 

 

Hi there FPC76, we're glad that your device is working again. 

If there is anything else we can do too help please let us know and we will do whatever we can.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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