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VR Chat Error "Oculus platform error during user proof check timeout during fetching DSAT"

IceJellie
Explorer

VRChat for some reason keeps giving me that error and it won't load after that. I can't even press the "Okay" button. Is this an issue that many people are experiencing, or is it just me? The error then proceeds by saying that I need to use a PC and a cable to play VRChat with quest link. I've done that and I can play it, but the point is that I want to play VRChat without my PC so I can play anywhere, and this error keeps blocking me from doing that. Is there a fix to this issue? if so how? (I've tried reinstalling, using my phone hotspot, restarting the device)

WhatsApp Image 2024-02-04 at 11.45.25 PM.jpeg

58 REPLIES 58

ZarZar_1766
Honored Guest

It's been doing this to me for almost two weeks and I don't have a pc do fix the issue 

My Oculus MetaQuest2, wont load any games that require my account to login. vrchat, recroom, a townshiptale, will not work. Although when I connect to a different wifi system it lets me right through with no issues. Is this a problem with my headset or the servers? And for some reason roblox works but the others don't.

Yes I still have the problem 

 

When you say reset do you mean factory reset

When I was playing VrChat, I realized that it took longer than expectes to load, then I was hit with a message that said, "meta quest 2 oculus platform error during user proof check: time out during fetching dsat”. I tried deleting and reinstalling, cleared app data, restarting the headset, even changing to my hotspot, but nothing worked. I really wanna get back to playing VrChat. PLEASE HELP

AliceinVRworld
Retired Support

Hello everyone! I am seeing an increase of other games that require log in like @Captin.Clutch mentioned. Normally for VRchat this issue leaves by itself as I myself have had this issue. However, I want to know if is now not only VRchat. As well as what headset version you're are currently in! 

In addition, any troubleshooting done. I thank you all for your patience and responses! 

We are all mad here.

Omega_Ooo
Honored Guest

Finally, I found a method that would be reproducible!
I tried a solution that others have had success with and it worked! (without pc)
Here's how

Press the power and volume buttons at the same time for 15 seconds and wait for the android character to appear. (In my case it came out with the word “no command”)
Then do the same thing again.
Finally, restart vrchat.

I did this and it fixed it! If it cured you too, please spread the way as a reproducible method! Have a nice VR life!

(Thank you for found the solution Soadling2.0)

 It worked for me and I diffused the method. Thank you!

Worked for me after holding down the volume down key and the power button while the headset was on, I booted up ve chat and it immediately went to the login screen. Thanks!

OMOTO
Meta Quest Support
Meta Quest Support

@Omega_Ooo @Idek1415 
Huge thank you for sharing this with the community, folks! 🥳 💕

I'll mark this as another Accepted Solution to make it easier for others to find in the future!

If I don't take my foot off the gas, I might miss it all.

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⪤ MSI RTX 4070, i7-13700F, 64GB DDR5 5600MHz
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