I am experiencing an issue with my Quest 3. Each time I open up the quest app on PC my 2 monitors go black and when the display comes up my screens are merged together. Windows display settings only detects one monitor and it stretches my resolution and makes it 1920 x 2520. This happens without the Quest 3 even being turned on or plugged in. As soon as I close out of the app the displays go back to normal. Any fixes to keep my PC displays from merging together. I cannot seem to find a setting within my display settings or in the oculus app to affect this. It did not do this for the first 3 weeks of using the product. All drivers for GPU/ Windows/ Oculus are up to date. Any help would be greatly appreciated.
Hey there, @hellaroasted! We definitely don't want you missing out on the wonderful world of PCVR gaming, so we want to do our best to help! Let's make sure we have a good idea of the specifics of this issue to begin with and we can go from there. Please clarify the following information when you get a chance:
Has your headset ever successfully connected properly to this PC or any PC in the past?
What specific cable are you using to connect your headset to your PC?
Does your PC meet the requirements listed here to support Meta Quest Link?
Have any changes been made to you PC at all?
So we don't repeat any, what troubleshooting steps have you already tried?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello, hello, @hellaroasted! We're reaching back out to check in on that PCVR display issue you had been reporting earlier. If you still need assistance, please let us know and be sure to share those requesting details from our last post for reference. We're eager to hear from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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