My son has been using his VR headset fine for a whole year now when he tries to play his normal games it's saying it's not signed in I checked the Wi-Fi it's signed into the Wi-Fi but for some reason it's telling me to sign in to some network when I click on it to try to sign in it's telling me that the device has been paused and I've never positive myself nor do I even know how to pause it so I'm trying to figure out what's going on and how we can begin using our Meta quest VR headsets
Which VR headset? Your thread label says Samsung Gear VR. If that's the case that headset has been unsupported for a very long time and it's probably time to upgrade to at least a new $199 Quest 2. Otherwise, contact Meta support I guess.
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers
Hey there, @Mjshreve! Thank you for reaching out to us about your son's device. We want to make sure all users are able to enjoy VR. We do need a bit more information to help us figure out what direction we want to go with this though.
What type of headset are you using?
What is the exact error message you're seeing?
how long has this been a challenge?
We're looking forward to hearing back from you on this!
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Hey again! Just wanted to circle back around and see if you could provide us this information so we can look further into this for you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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