VR Not working

[Flye123]

Needing help with my VR. It won’t work just got it for Christmas please help

[MetaQuestSupport]

Hey there, @Flye123! We definitely don't want any headset issues keeping you from fully enjoying the virtual world, so we'll be glad to help! To begin with, let's make sure we have a good idea of the specifics of this problem. Please clarify the following details when you get a chance:

• What specifically are you having trouble with on your headset? What is not working? 
• Where you able to successfully set up and pair your headset in the Meta Quest mobile app? 
• Are you running into any specific error messages? If so, please share those for reference. 
• So we don't repeat any, what troubleshooting steps have you already tried? 

[MetaQuestSupport]

Hello, hello, @Flye123! We're reaching back out to check in on those VR issues you were reporting earlier. If you still need assistance, please don't hesitate to let us know. We'd like to do everything we can to ensure your VR gaming experience is thriving!