05-26-2024 03:04 PM
Hello,
I tried playing some VR videos using the Meta browser (had only used the headset for games thus far) and it worked great once. Since then, none of the VR videos play correctly.
Things I have noticed and done so far:
Has anyone else experienced this? Super perplexing as it worked perfectly but only once. Almost feels like there needs to be a setting switch that needs to be toggled or something.
Thanks very much in advance.
05-26-2024 04:55 PM
Hi there, @soccer09sunny! We really appreciate you sharing your experience with the community, and we absolutely want to ensure you can enjoy watching your videos as intended. To catch us up to speed, we have a few questions listed for you below:
05-26-2024 05:10 PM
Thanks for your reply.
05-27-2024
08:38 AM
- last edited on
05-27-2024
08:42 AM
by
The_1st_Dark_Lo
Hey there, @soccer09sunny. Thank you for getting back to us with the answers to our questions. We would like to ask a few more questions to get a better understanding of your issue. Can you answer the following?
We hope to hear from you soon!
05-28-2024 08:47 AM
Hello again, @soccer09sunny! We noticed that we haven't heard back from you yet. We want to ensure that you are fully taken care of, so if you still need help with this, please reach back out.
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