cancel
Showing results for 
Search instead for 
Did you mean: 

VRChat Get/Install button not showing up

LuuyVR
Honored Guest

I could play vrchat through the meta quest link app using cable fine now today vrchat decided to disappear from my library, and if i tried to launch through the button in the store there was no button, I've tried removing any vrchat files from my PC including the vrchat software files but nothing worked and there isn't even an Download button in the store anymore it's just gone. Every other app has the button, it just seems vrchat is the only one that doesn't have the button, I'd really appreciate some help, because I don't wanna use SteamVR since it causes alot of lag. image.png

7 REPLIES 7

MetaQuestSupport
Community Manager
Community Manager

Hey @LuuyVR, we understand it is a strange occurrence that you have lost VRChat from your library all of a sudden therefore, we would have to look into it in detail to provide any solution for the same. We request you to send us a Private Message so that we could gather any more information related to this issue.
 

Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Lulx_mozn
Honored Guest

Ive had the same problem today and yesterday any news? or solution given at all?

Hey there @Lulx_mozn ,

 

That is an unusual problem! We'd like to look into this issue for you. Please could you send us a private message so we can investigate? 

 

Simply click on our name to access our profile page or click here. Once there, select 'Send a message' to privately message us. Please note that you must be signed in to the community before sending a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

nos-bados
Honored Guest

I have the exact same issue with VRchat on my Oculus Quest 2. Can you help? 

Hey there, @nos-bados 

 

We understand that you want to get back on your VRChat as soon as possible.

Can you send us a private message so we can investigate this issue with you further?

 

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

An update of the headset solved the problem. Thank you for getting back to me.

No problem nos-bados, we're so glad to hear you were able to fix this! We hope you enjoy hanging out with your friends in VRC!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?