07-02-202401:10 AM - last edited on 07-03-202403:56 PM by BlueberrieSmoothie
Does anyone else keep getting this error code when they open vrchat, it doesn't let you get past the login in stage so I can't play vrchat at all I've tried uninstalling and then re-installing vrchat restarting my headset and factory reseting my headset all of these I've done multiple times and nothing has happened. This error came to my screen early this morning after I put my headset down to do something I put it back on my head and I was given this error code Can someone please help me (i dont have a pc to fix this)
Hi there, @reggie2008! VRChat offers so many possibilities within the VR world, and we definitely want to help get you back in the action! In order for us to get a better idea of the specifics of your situation, please clarify the following details to begin with and we can continue from there:
Is your headset updated to the latest software version per these steps?
Are you able to launch other applications? Does the problem occur with more than one app?
Is the Home Environment having any issues?
When factory resetting your headset, was this done through the Meta Quest mobile app or through the physical headset?
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Hello, hello, @reggie2008! We're checking back in to see if you still need assistance logging into VRChat. If so, please don't hesitate to get back to us with those requested details from our last post for reference. We'll always be happy to hear from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
The issue is still happening on my end even after a factory reset, as well as all my games seem to be affected making me unable to play any online games.
Hey there, @WinterSpace6035! Thanks for reaching out to us about this. I believe the DSAT error is exclusive to VRChat. We're happy to look into this for you but we need some information.
What games/apps are having issues?
Can you let us know what error messages you're seeing?
We're looking forward to hearing back from you on this!
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So every game that requires me to be online is having the problem. The error message for Pavlov Shack is “cannot search for a lobby until you are logged in.” In the case for beat saber I don’t get an error message but it won’t load any of the songs I bought. I am logged into my meta account both on the headset and on the app.
Thank you for the follow up on this! Can you get us some screen shots to show us what you're seeing on your end? It will help us look further into this.
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We appreciate these screenshots of the messages being seen! Since these errors appeared on the device, has the headset been connected to a new Wi-Fi network or hotspot?
If not, let's test doing so! When connecting the headset to a new network, go ahead and hard reboot the device prior by holding the power button for 30 seconds. From there, do let us know how your apps continue to appear.
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