Showing results for 
Search instead for 
Did you mean: 

VRChat error

Honored Guest


Anytime I load into VRChat I get an error message saying “Oculus Performance Error During User Proof check: Timeout during fetching DSAT” i’m not using PCVR I’m just using a Meta Quest 3 and I don’t know how to get rid of this and I would really like some help, i’m also unable to press the Okay button during this pop-up.


Community Manager
Community Manager

Hey @LeoTheLionTherian. We know this error message can be alarming and we want to assist you resolving things as soon as possible. We'll recommend some troubleshooting steps for you and ask a few questions just for clarity. 


  1. Are you having this issue with one app, specific apps or when using your headset in general? 
  2. Does this happen often or has it just occurred? 
  3. Have you updated your software?   


In the meantime, here are a few troubleshooting steps we feel will be useful. 


  • Check if this has been reported as a "known issue" or for any app specific documents and follow any handling/resolution steps documented
  • Restart the Headset
  • If any changes caused this to start, undo these changes (Refresh Rate, Hand Tracking, Experimental Settings, etc.)
  • Log out and back into the phone app
  • Uninstall that application, restart the headset, and reinstall the application.
  • Factory Reset


We hope this was helpful in offering you a solution to the issue and we're looking forward to your updates on the situation. Talk to you soon! 


If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Community Manager
Community Manager

Hello there @LeoTheLionTherian. We're just checking back in with you to see if there's any updates on the issue you're experiencing and if you still needed assistance. We're here and open to assist you if you have any further questions as well. Hope to hear from you soon.



If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!


Imagine asking for help and then not responding when help is offered, lol. 

anywho, I hope this was resolved. Seems like a fairly common issue I just wish those who resolved it would come back and tell those who haven’t been able to resolve the issue how to so everyone has a solution instead of gatekeeping it like a horde of pirates booty!~ uwu

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?