10-27-2024 11:22 AM - last edited on 10-27-2024 11:23 AM by MetaNinjaTurtle
My app loads, but it wants me to stand outside my boundary, no matter what I do. I’ve uninstalled/reinstalled and booted my device.
10-27-2024 11:39 AM
Hey there @A.schaffel11!
Thanks for joining us at the Meta Quest Community Forums!
If you are having boundary issues with your headset, you could try to:
Clear your boundary history
(Bear in mind that if you have multiple accounts on the same headset, boundary history will be cleared for all accounts, not just the account you are currently using.)
If the issue only occurs when you try to play or start up Vacation Simulator, @MetaQuestSupport aren't able to help with resolving issues with individual games.
I'd recommend you try to contact the game developer's support team who would be able to assist you further here: Owlchemylabs | Support
If the issue is widespread and affects multiple applications and games, you can either check out our help center for any questions and any support articles about the Quest here: Meta Quest Help Center
or you can contact our Support team here: Meta Quest Support
Hope this helps! 🐢
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