05-15-2025 09:02 AM
Hello,
I am reaching out for help as I am not able to play Vegas Infinite anymore on my meta quest 2. When I try to play, i can play for about 2 min and then get kicket back in my Oculus Home environment. I have uninstalled and reinstalled it and. than it works but as soon as i leave and come back to play again it kicks me again. Is there something that someone can do to assist me because I have tried all that I know to do.
Thank you.
Djeno
05-15-2025 09:14 AM
Hello Djeno!
We understand that you are having trouble playing Vegas Infinite, and we would be happy to help you, so you can play for more than two minutes. We understand that you have already tried some troubleshooting methods, such as uninstalling and reinstalling, but they only work temporarily.
You can have a look at the following steps to resolve this problem:
- Restart the Headset
- If any changes caused this to start, undo these changes (Refresh Rate, Hand Tracking, Experimental Settings, etc.)
When it comes to uninstalling the game, try doing it in the order below, as it may require a bit more than just a simple reinstall:
- Log out and back into the Meta Horizon app on your phone. After
- Uninstall the game from your headset
- Restart the headset
- Reinstall the game from your headset
If you're only having these problems when you're playing Vegas Infinite, we also suggest that you contact the game developers to see if they're aware of the issue.
We're always here to help, so please don't hesitate to let us know if you have any other questions!