11-05-202404:35 AM - last edited on 11-05-202410:28 AM by cherrycolaa
So my son got a meta quest 3 for christmas and he made a account in hurry putting his birth date at 2000. So everything went well until meta asked to prove his age. He is 12 so i putted that I wanted me to make a family center account. I did pay the one euro to prove that I'm over 18, but it said there was an error. It took the euro and my account was verified. Now when i try it, it wont let me put in my childs old account. It wants me to create a new one. Does any one have an idea how to fix this? How do I put my sons account to family center?
Thank you for reaching out to Meta Store Support. All users between the ages of 10-12 years must have a Parent-managed Account!
You can go to auth.meta.com and follow the steps to complete the Age-Down process. However, if you are encountering problems with this process, we encourage you to reach out to us via DM's, so we can collect some account information, and be able to assist you further!
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to DM us! Please remember, you must be signed into the community first to send us a DM.
We hope to hear from you soon!
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Hello, we still have broblems. When I send invitation link to my son to join family center it wont work. The link says that he needs to prove his age (that doesnt work neither). It seems that creating whole new account is only option but then we will lose all bought games etc.
