Hey Everyone - I got this headset during pandemic but haven't used much. For the past 6 months I've been using this for my workouts and occasional gaming and am loving it. After the recent update last week I see weird vertical lines scanning across my screen. Everytime I turn on the headset these lines start appearing after few minutes of normal usage and just don't go away. Restart didn't help either. Setting aside the headset for few hours let me use again for few minutes before those lines start appearing. I'm past my warranty but there is hardly any usage on this headset and I've used it indoors only. Is there anything to be done with this issue?
I'm really loving this VR Headset. I don't want to give up on it just yet!
Hey there, @slayersunil. We can definitely understand how concerning it would be to suddenly start getting these vertical lines you're describing, and we'd be glad to help out however we can! Please reach out to us through a PM and we'll do everything we can to help get this resolved. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing from you!
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Hey there, @slayersunil. We just wanted to check in since we haven't heard back from you yet. If you'd still like help with this just let us know, we'd be glad to help out!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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