cancel
Showing results for 
Search instead for 
Did you mean: 

Very Bad quality quest 2

kleimo3
Honored Guest

I was playing on my oculus quest 2 and noticed that the quality on quest 2 has dropped very much to the point where the sides of the window seem to be blurring, is this a bug and how can I fix it?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @kleimo3! We were combing through our posts, and noticed you were having issues with the quality on your Quest 2! We want to ensure that every user gets the best experience possible in VR, and wanted to drop in to help in any way we can with this. So that we can provide the best assistance possible, we do have a few questions for clarification:

  • When was the last time you used your device successfully without issue?
  • Is your device fully updated?
  • What troubleshooting steps, if any, have you already attempted?

We are looking forward to your response and towards working together to a resolution! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

hey, hey! We just wanted to stop by to check in on you! We want to ensure you get the assistance you need, and to let you know we are still here if you need us. If you are still experiencing issues, please let us know by responding to our previous message and we will be more than happy to assist you further! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?