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Very bad experience with my Quest 3.

The_Simp02
Honored Guest

When I first got my quest 3, (and my quest 2 from before) there were some bugs> They were minor and not that terrible. But now I have almost no motivation to play because of these new ones. 

Guardian/Boundary appearing when playing.

Oculus Link/Meta Quest Link freezing up when playing.

Terrible performance in gorilla tag.

I have tried restarting it, factory resetting it, and probably every single option out there. Please if anyone can help me here. 

        -Raj Singh.

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey @The_Simp02! We understand that you are running into some issues with your headset. We would be happy to see if we can get you back to enjoying your time in VR! In order to better target our troubleshooting efforts, could you answer a few questions about what you are seeing:

 

Boundary issues:

-Have you tried to set up a new boundary recently? This can be necessary if there have been any changes in your regular play area.

-How large is the boundary that you have been using? If any part of your body comes close to the boundary, it should pop up visibly for you.

-Are you holding both controllers when this happens? If you only use one controller and the other is awake and outside of the boundary, this can cause the grid to be visible.

 

Link/performance issues

-Are you using a direct cable link, AirLink, or a third party linking app like Steam Link?

-Are the performance issues you are experiencing in Gorilla Tag happening when playing the games natively on the Quest, or over a PCVR link from your PC?

 

We hope to hear back from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Both my controllers are in hand/are connected. I'm in the middle of my play space, and my boundary is quite large (not in the way of anything). I'm using direct link, and i have performance issues when using Gorilla Tag on native Quest.

Thanks for replying,

-Raj Singh.

Hello again @The_Simp02! Thank you for providing that information. For us to continuing exploring resolutions can you answer a few questions for us:

  • Are you experiencing the boundary issues when playing natively and with direct link?
  • Are you experiencing the boundary issues in any other games?
  • Can you give us specific detail about performance issues in Gorilla Tag

We look forward to hearing from you, so we can continue investigating this further!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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