cancel
Showing results for 
Search instead for 
Did you mean: 

Video studder

GhostsInYourHea
Honored Guest
I've had the Oculus for months now, and I've been playing it with a breeze. I've had such a fun time with it and it's acted perfectly. Today, it no longer works acceptably. When I get into it, there's a tremendous frame lag. As I look around, everything skips around rather than moving seamlessly. What gives? 

worked GREAT 18 hours ago and before.
No new software, No new updates, No new drivers, No changes.
My Graphics card rests at 39c before starting oculus and reaches about 43 after running a game with it, so it isn't overheating. 
My CPU usage doesn't go above 60% while running a simple app like bigscreen which still shows the studdering and it's literally sickening.  
This problem persists even in the home environment before loading up a game.


If there has been no graphical changes, no settings manipulated, no updates to my graphics card, no overheating, and not anything more graphic intensive then the very oculus home app, then why is it so terrible today as opposed to 18 hours ago being smooth and crisp?

Windows 8.1 pro
Mthbrd: MSI Ms-7A65
Bios: 1.10
Intel Core i5-6500 cpu quad
16 gigs ram
DX11
GTX Geforce 1070 video card

4 REPLIES 4

cybereality
Grand Champion
Can you please share your LogGatherer zip file?
https://forums.oculus.com/community/discussion/33792/how-to-get-logs-for-bug-reports-for-consumer-ri...
Also, feel free to contact us here: https://support.oculus.com/
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

gutang
Protege
Exact same problem. Got the headset early last spring, worked fine for a few months and then one day suddenly video stutter. No hardware or software changes. I spent the next 2 months going through the wringer with support and literally researching and trying EVERYTHING I could find or think of. Support didnt really want to RMA because my computer technically doesn't match the recommended specs (only thing Im not in compliance with is the USB ports). After spending about $800 on upgrades and ready to drop another $800 suddenly one day the stutters stopped as mysteriously as they appeared. Now two months of smooth game play later the video stutters are back as of last week... I guess I just wait for them to magically go away again in a couple more months?


jimmybob56
Honored Guest
Some people mentioning latest nvidia driver update 10/2017 as a possible culprit.

THE_DEVASTATORQ
Honored Guest
i also have this problem please help
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?