Videos appearing really dark again

[titanwing56]

I had this problem before where my videos, when on the mobile app, appear like the contrast has been turned up, although it hasn't. The videos don't appear dark on my headset, but appear dark on the app, and anywhere I share it from the app. Last time this happened I fixed it by uninstalling and reinstalling but it's back now and when I tried using my previous method, it didn't work. It would be great if someone could help me with this!

[MetaQuestSupport · Accepted solution]

Hi @titanwing56, 

We understand that you are experiencing a reoccurring  issue with videos appearing dark on the app.

Could you please confirm if you have tried the following:

• Making sure that the Meta Horizon app is fully up-to-date.
• Uninstalling  the application, restarting your device, and then reinstalling the application.

If you have tried those steps and the issue persist please get back in touch with us.

Have a great day!

[titanwing56]

Worked great thanks!