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Voice message feature doesn't work

GG.F
Honored Guest

My meta quest 3 can receive voice messages but can't send them. My friends say there should be a sqiggle line next to message but there isn't. What's wrong with my headset

1 ACCEPTED SOLUTION

Accepted Solutions

Hey Draconis84! 

We're sorry to hear this is happening to you, we know how frustrating it can be sometimes to not send a voice message. Since the "People App" has no icon to send voice messages what we recommend is to file a Bug Report, please see here how to do it. 

Glad we could help! 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

9 REPLIES 9

MetaQuestSupport
Community Manager
Community Manager

Hey @GG.F. Thanks for reaching out to us about this. We know how important it is to be able to use all of the chat features on your Quest 3 and want to help you resolve this as soon as possible. Answering the questions below will be helpful to us in figuring out where things may need to be adjusted. 

 

  1. Is your friend using the Quest 3 or another Meta headset?
  2. Have you considered visiting your settings to check if your microphone is on?
  3. Have you been able to send voice messages before?

 

Once we're able to get the answers to these questions, we'll be able to get a better grasp on the problem and give you the best solutions for fixing this issue. Looking forward to your response. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @GG.F! We're just checking back in to see if there's been any updates on your issue and if you still need assistance? No rush. Looking forward to assisting you. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I am having the same issue. The icon to send voice messages on my Quest 3 is missing. I can receive voice messages from my friends using their Quest 2's & 3's. I am able to use the voice to text feature, but the voice message icon that should be to the left of the text input box is missing. I have never been able to send a voice message on my Quest 3, the icon has always been missing. I have changed every setting in all the setting menus, updated, hard rebooted, and factory reset the headset. Nothing has made the voice icon appear.

Hey Draconis84! 

We're sorry to hear this is happening to you, we know how frustrating it can be sometimes to not send a voice message. Since the "People App" has no icon to send voice messages what we recommend is to file a Bug Report, please see here how to do it. 

Glad we could help! 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I've had same problem and meta quest ask to factory reset also check software updates. Done all of it and still don't work. I'm so annoyed!

someone1234566788990
Honored Guest

Me too I reported a bug report on the quest and still haven’t got that feature. all my other friends have it and there's on the quest 3 just like me.

c.kgamingvr
Honored Guest

same thing happens to me

my mic is always on

all of my friends who send voice messages are on quest 2

and ive never been able to send voice messages

CarpetFace
Expert Protege

This is the case for me on my Quest 3 and Quest 2, as well as my Wife's Quest 3.  

Is Meta really THIS unaware of what features they have enabled, and whether or not their "enabling" these features is actually functioning?  I'm suffering from second-hand embarrassment.  smh

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