02-06-2023 06:59 AM
Hello Everyone!
I purchased the Quest 2 for Christmas and love it. I've been playing several hours per week since and have started to experience my first issue. For the longest time, I was able to play Beat Saber and other games at around 75% volume comfortably. Recently, I noticed that games seemed to be getting quieter, so I've gradually increased volume. I am now constantly at 100% volume and despite this, it's gotten to the point where the loudness is equivalent to what maybe 25% was when I first started playing. Any suggestions?
Thanks!
-S
02-06-2023 08:47 AM
Hey there, @Severous123! We're absolutely thrilled to hear that you are enjoying your new Quest 2; however, we're feeling quite the opposite to hear that you are experiencing some issues with your volume. Here are some troubleshooting steps that we think you may have some success with:
Please let us know if any of these steps helped to resolve your issue. We will be standing by just in case further assistance is needed!
02-07-2023 11:23 AM
Hello again, @Severous123! We're just checking in to see if you still need help with the audio performance on your headset. Please let us know, and we'll be happy to help!
02-07-2023 12:22 PM - edited 02-07-2023 12:22 PM
Have a look at the speakers (should be some black lines near your ears) and see if they need cleaning. Any dust could possibly have went inside of your speakers a bit and reduced the volume alot. To prevent this from happening again I would recommend storing the quest 2 in a less dustier environment.