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Vr hands Glitching out of bounds and in game i get a black screen and if a gun game gun drops too

engineeredgaming
Honored Guest

Yea today before school i played a bit it said software update so i did it when i come back it was glitching the hell out of it controllers were acting up etc

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi engineeredgaming!

Thank you for reaching out about this. We can see you're having some tracking issues. 
 

It's possible that after the software update, some of your settings might have changed.
 

You can follow these steps to make sure tracking is turned on:

Click on the clock on the left side of the universal menu

  • Select Settings
  • Select System from the Settings panel
  • Select Headset Tracking from the left side panel
  • Make sure Headset Tracking is ticked

If these settings are unchanged, you can also try clearing your boundary history:

Bear in mind that if you have multiple accounts on the same headset, boundary history will be cleared for all accounts, not just the account you are currently using.

 

  • Press the Oculus/Meta logo on your right controller
  • Click on the clock on the left side of the universal menu
  • Select Settings
  • In the settings panel, select Boundary
  • Select 'Clear Boundary history'
  • Redraw your Guardian boundaries by selecting 'Adjust Boundary' from the Boundary settings menu

We hope this helps! If you are still having issues with your headset, just shoot us a DM so we can look into this further for you.

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi engineeredgaming,

 

We're just checking in to see if you still need help with your issue.

 

If you do, just shoot us a DM!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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