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Vr not charging

oskarkwas.2024
Honored Guest

I’ve charged my vr and after like 10 minutes it’ll show a green light and 100% I’ll turn it on and it’ll die instantly, could someone help and give me some advice because I’ve looked everywhere and can’t find any help

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there, @oskarkwas.2024!
 

We certainly don't want your Quest headset to run down. If we may ask, how long have you been noticing this? Further, we'd like to know if the the device was dropped from a certain height or any liquids spilled on the headset.

 

We look forward to your response!

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MetaQuestSupport
Community Manager
Community Manager

Hi there,

 

We just wanted to see if you were still in need of our assistance. If it's the case, please don't hesitate to reach back out to us!

 

Speak soon! 
 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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