02-10-2025 05:07 PM
I’ve charged my vr and after like 10 minutes it’ll show a green light and 100% I’ll turn it on and it’ll die instantly, could someone help and give me some advice because I’ve looked everywhere and can’t find any help
3 weeks ago
Hi there, @oskarkwas.2024!
We certainly don't want your Quest headset to run down. If we may ask, how long have you been noticing this? Further, we'd like to know if the the device was dropped from a certain height or any liquids spilled on the headset.
We look forward to your response!
3 weeks ago
Hi there,
We just wanted to see if you were still in need of our assistance. If it's the case, please don't hesitate to reach back out to us!
Speak soon!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset