09-29-2024
03:13 AM
- last edited on
09-29-2024
08:28 AM
by
KaminasWife
Hello, so I have this problem, when I am playing on my vr everything is fine, but when I am not playing, after a while my controller vibrates and my headset restarts. It is doing it after few minutes without stop, it is very annoying at night because it wont stop and it wakes me up, I had to remove batteries from controllers so it at least wont wake me up. Anyone has any idea what is up with that?
09-29-2024 08:33 AM
Hi there!
When your device is not in use, it is recommended to fully turn it off instead of leaving it on standby.
However, if this issue is persisting please send us a private message so we can investigate this for you.
To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
09-30-2024 08:45 AM
Hi there!
We just wanted to check in with you to see if you still need help, as we have not heard back from you. If more help is needed, let us know.
09-30-2024 09:58 AM
Yea, it still happens, i dont really know when it starts and stops, but sometimes when i power off my vr it restarts few times, and then other time when i power off vr it doesnt restart even once, pretty wierd..
09-30-2024 10:06 AM
Hi there!
Thank you for letting us know that the problem is still ongoing. We would love to check this out further with you to see if we can get this resolved.
Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!
09-30-2024 10:56 AM
There are a couple things that you can try to see if that helps with resolving this problem.
We hope that this is able to help so you are at least not woken up by it.