cancel
Showing results for 
Search instead for 
Did you mean: 

Vr turns off suddenly while playing

JackyJack12
Honored Guest

So i've been playing vr so when i play suddenly my vr just turns off without doing anything like it's random it happend twice today to me in pavlov shack and ghost of tabor, it turns off and i gotta turn it on back on it just turns off completely i have a 3S btw it's new i got it on 14 april. Guys please help me

3 REPLIES 3

oculusness
Expert Consultant

@JackyJack12  it's the latest meta borkdate. Plenty of folks on here and reddit with the same issue and potential fixes.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
GOOGLE PREMIUM ACCOUNT

How do u fix it or just wait?

Hey there,

 

We would love to take a closer look at your particular situation and help out however possible. Please do not hesitate to contact us directly, you can do so via the following link- https://www.meta.com/help/support/

 

In the meantime it may be worth performing a hard reboot to clear up any nagging issues.

 

  • Hold the power and volume (-) button down simultaneously until the boot screen loads on your headset.
  • Use the volume buttons on your headset to highlight "Reboot Device" and press the power button.
  • Use the volume buttons on your headset to highlight Yes and press the power button.

In addition it may be useful to reinstall the games this is happening in.

 

Hopefully you are able to play in VR again without interruptions as soon as possible.

 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!