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Vrchat “ Oculus platform error during user proof check”

Nickys_not_a_hero
Honored Guest

I just want to play the chat with my friends woke up to this. What do I do here?

 

 

for extra info, I plan on standalone quest.

com.vrchat.oculus.quest-20240913-194919.jpeg

5 REPLIES 5

OMOTO
Meta Quest Support
Meta Quest Support

Hey there, @Nickys_not_a_hero!
I've got some troubleshooting steps you can try!

- Go to your Quest's settings
- Select 'Storage'
- Find VRChat
- Select 'Clear Data' (you do not need to uninstall but can if you prefer)
- Restart the headset
- Open VRChat again
- When prompted to allow permission to access headset storage, select Cancel
- When prompted to allow microphone permissions, make your choice. Either option is OK
- Open the Universal Menu with the Meta button, then select Resume

Let me know if you have any luck after following that. Best of luck! 🤞

If I don't take my foot off the gas, I might miss it all.

⪤ Quest 3 | Rift S, Quest, Quest 2, Pico 4
⪤ MSI RTX 4070, i7-13700F, 64GB DDR5 5600MHz
⪤ Ray-Ban Meta Wayfarer | Shiny Caramel Transparent | Brown Polarised

When I tried your idea, it told me I needed to have the storage enabled and then when I reenable it, it did the same thing

Hey, @Nickys_not_a_hero!
Thanks for trying those for me.

Could you also try going into your Quest's Wi-Fi settings, forgetting all existing connections, restarting, and trying the steps again.

If you're still not getting any further, your next best step would be to contact the VRChat development team directly.

If I don't take my foot off the gas, I might miss it all.

⪤ Quest 3 | Rift S, Quest, Quest 2, Pico 4
⪤ MSI RTX 4070, i7-13700F, 64GB DDR5 5600MHz
⪤ Ray-Ban Meta Wayfarer | Shiny Caramel Transparent | Brown Polarised

It started working for a little and then it sent me right back to the same screen after I reset it because I couldn’t see any invites

Hey @Nickys_not_a_hero , I think if @OMOTO 's troubleshooting hasn't solved the issue then it might be time to contact the VRchat Development team directly.

Just tryna keep the Peas on here. 﫛
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