08-03-2022 07:45 PM
My friend gifted me Walkabout Mini Golf. I had to delete a sub account and reinstall it. The game is there but I can’t buy new courses as it says I never purchased the game. I can play old courses and the balls and clubs I’ve achieved are there. How can I “prove” it was purchased for me?
08-03-2022 08:03 PM
Well hi there! we can try and help you get this sorted so you can get golfin'
Do you see the app icon on your app library? Try to restart the headset and check once more.
If you have the app on the headset, uninstall it and redownload it from the store, within the headset, or your Oculus app (iOS or Android).
Let us know if you need further help we have other possible fixes for you!
08-03-2022 08:42 PM
Hi!
The app is on the headset but not in my library on the oculus app
08-04-2022 10:22 AM
Hey! Thanks for the update. Were you able to uninstall the app and reinstall it from the headset?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset