So I recently got the game when I open it it says aldin and is stuck like this and when I reinstall it just reinstalls instantly witch I know isn’t right and does the same this any help?
Hi there, @ghostxx! Making sure you're able to enjoy a seamless VR experience is an absolute top priority for us, so we appreciate you bringing those game issues to our attention! It sounds like you might be getting stuck on the loading page when first launching the game, which displays the game developer's logo (Aldin). Is that right? To help us fully narrow down what might be causing this for you, we'd like you to go through the following questions and troubleshooting steps for us:
Was the app downloaded from the Meta platform or a third party? Side-loading and third-party platforms, such as Steam or SideQuest, are not supported by Meta Quest Support.
Is this the only game/app experiencing these issues?
Is the Home Environment having any issues?
Log out of the Meta Horizon mobile app, uninstall/reinstall it, then log back into the phone app.
Hey, @ghostxx! Hope you're doing well! We just wanted to touch base and ensure you've been able to get that game working properly. If there's anything else you need assistance with, please don't hesitate to reach back out. We're here to help make sure you're all set!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I did get it working i just had to factory reset but its fine now
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