07-10-2021 08:21 PM
I had no problem watching by myself or with a friend content like netflix, disney plus or youtube tv on bigscreen or virtual desktop until last week. Now I get sound but just a black screen. Anyone else have that happening?
07-11-2021 08:48 AM
Both Quest and Quest 2 on ver 30 here. Just tried streaming ready player one to both with no issues in virtual desktop. Tried BS on original quest also no issues with that. VD desktop streamer was a bit troublesome a few weeks ago but seems to have updated and normal again.
07-11-2021 09:06 AM
Thanks for your answer. I tried using firefox instead of google chrome on virtual desktop and it worked. That was a solution others having that problem advised.
07-11-2021 09:13 AM
NP, just launched VD with chrome running on PC with no issues. Maybe an update I haven't got yet. Good to know in case I run into it latter.
07-12-2023 03:21 PM
nope its blocked. And this doesnt solve the issue with playing apple tv+ movies anyway. It shouldnt be blocked, at ALL...EVER
07-13-2023 03:04 PM
Hiya! I think the issue may be within the streaming services. I saw a Reddit post about this same thing, and a user had shared a part of the Virtual Desktop FAQ that says the following: I get a black screen when trying to watch Netflix, Hulu or other streaming service? Microsoft Edge, Internet Explorer, Chrome and some Windows Store apps have DRM that prevent those services from being captured. Using Firefox solves this problem.
Not sure if this helps, you may need to reach out to the dev team for more information. Best of luck!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset