Today, I tried to test my Quest 3 to see if it would work with Air Link on. I used to own a Quest 1, and it worked just fine with the air link and could properly handle when the headset itself went offline/turned off.
However, that's not the case with my Quest 3. When I tried air link, it immediately lags BADLY (it freezes), sometimes it doesn't even connect with all the status are frozen in place even after I tried reconnecting my Quest 3. It still displayed as "Active" Even though my laptop is offline, and my Quest 3 is turned off, during which the entire Quest Link app was softlocked. I cannot restart it, any button that starts any process does not work, and I had to use task manager to force close it.
This only happens if I tried air link with my Quest 3... Maybe you guys know something about this bug?
Thank you for sharing your experience with us! Our aim is for you to have the best experience when using your Meta Quest 3 and that starts with a stable connection when using AirLink.
Re-Pairing Air Link
Air Link issues can sometimes be resolved by completely disabling the functionality on the Quest. To ensure the process is completed properly, use these steps:
In the Quest headset, navigate to the Settings menu
If this hasn't fixed the issue, you can send us a DM, so we could explore more options together! To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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