05-27-2024 06:44 PM
Left controller issue - Meta quest 2. When the headset turns on, right controller functions as usual, but the left controller flashes constantly and occasionally vibrates like it's trying to turn on, sometimes appearing in game briefly, but refuses to permanently connect.
OTHER INFO - Controller has been dropped a lot in the past, also has not had battery cover for maybe a week now.
I already tried the base level garbage that the community manager account recommends.
DEAR ADMINS AND COMMUNITY MANAGER ACCOUNT, PLEASE AT LEAST TRY TO FIND ME AN ACTUAL SOLUTION INSTEAD OF FORCING ME TO GO TO PMS AND NOT GOING PAST THE BASE LEVEL SCRIPT. I WANT OTHER PEOPLE TO BE ABLE TO SEE THE SOLUTION.
05-28-2024 08:25 AM
Hey there, @jade.jade.jade. We see you are having some issues with your left controller and know how this can impact your gameplay experience while playing VR, and we would love to work with you and figure this out so that way you can get back to playing in VR.
If you can just please provide the following details:
We can provide a link on how to pair and unpair the controllers to and from the headset. https://www.meta.com/help/quest/articles/getting-started/getting-started-with-quest-2/manually-pair-...
We only invite to PM when we need to request additional information such as account, product, or private information that we would not want on a public form for everyone to see.
05-28-2024 09:55 AM
No accessories, battery has been changed, the LED constantly blinks when headset is on. Has been repaired multiple times, White LED, occurs globally.
05-28-2024 10:19 AM
Thank you so much for providing those details. We would love to assist you further privately so we can keep your personal information off our public forums. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed in to the community first to send us a private message.
We look forward to assisting you further!
05-29-2024 10:23 AM
Hello again! We just wanted to remind you to send us that private message and we can continue to assist you. You can follow this link to get to our page. Please remember, you must be signed in to the community first to send us a private message. We look forward to your reply!
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