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Weird issue when playing games with the Meta Quest 3, camera detaching and not following actual view

Here is the video with my issue : 

https://youtu.be/EV8WBKAbymo

Quick note : It seems to only happen while I am IN GAME, as I have no problem like this on the quest link/rift menu. However when the detachment happens, it stays on the menu until I use the passthrough temporary solution.

1 ACCEPTED SOLUTION

Accepted Solutions

Hello for the last time !
It works perfectly fine on the meta quest store version, I guess somewhere, there might be a problem with compatibility on the steam version of the game, at least for me, since I haven't seen anybody else complain about this. Fortunately, the game kept my save file so there aren't any problems anymore. I might look into fixing my steam version sometime as I prefer keeping track of all my games there.

For now, no further assistance required so I will be marking this post as the solution.
Thank you a lot for the support, I really enjoyed your guidance. 
Kudos to you !


- BeamPoint (AKA : Suspicious_Heisenberg)

View solution in original post

8 REPLIES 8

Small update :

I tested Bonelab, and it looks like the bug only happens in Blade And Sorcery. I am looking further into the issue to see if I am able to fix it myself.

Hey there, @Suspicious_Heisenberg! We definitely want to get you back to enjoying Blade and Sorcery without glitches. We also appreciate all the information you have shared with us in your attempts to figure out what's going on. We want to ask a few questions to see if we can pinpoint the issue.

 

  • Was the app downloaded from a Meta platform? (side loading and third-party platforms are not supported)
  • Has the app been downloaded and installed on the headset?
  • When did this start?
  • Have there been any changes made?
  • Is the home environment having any issues?

We are excited about helping you figure out the issue and look forward to your response.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello ! Thank you for getting back to me to try to help, here are my answers to your questions :


1) The app comes from Steam, this is where I mainly play my games such as Blade And Sorcery and Bonelab, so I doubt this has anything to do with the problem since I get no issues with Bonelab but I am not the expert here.
2) The app, like I said, is installed on Steam (so on my computer), and I use the link cable to connect and play the game on my pc.
3) This started pretty recently, I took a long break from VR from around the start of february (everything was working fine back then) and tried to get back into it because of multiple updates such as the full release of Blade And Sorcery and Patch 4 of Bonelab. So I would say it all started about 3 to 4 days ago.
4) I did not make any changes to any settings before trying to play the game so the answer is No.
5) If you are talking about my play space, my environment is a little small but it hasn't been an issue since I managed to find enough space to move around a little. I always ensure to not have any reflective surfaces such as mirrors and always have enough light in the room.
If you are talking about the Meta Quest Home menu, then no there are no issues outside of PCVR.

Hope this helps !
Have a great day.

Hello again, @Suspicious_Heisenberg! We always want to encourage our community to use content from meta exclusively as we can't guarantee the outcome of unsupported content. In this case you would want to contact Steam as we won't have any troubleshooting to offer. If you happen to purchase from our platform and run into the same issues, please reach out at any time. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello yet again, I happened to remember I orginally were playing on the meta quest store. However I switched to steam a long time ago. I am currently redownloading the meta quest store version of Blade and Sorcery and will get back to you with the results in an hour or two. 

Hope we can get to the bottom of this, and if there are no problems with the meta quest store version of the game, then I will go to Steam to find an answer to my problem.

Thank you again !

We will definitely be here and ready! We hope that these same issues do not occur once you get the content supported by us.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello for the last time !
It works perfectly fine on the meta quest store version, I guess somewhere, there might be a problem with compatibility on the steam version of the game, at least for me, since I haven't seen anybody else complain about this. Fortunately, the game kept my save file so there aren't any problems anymore. I might look into fixing my steam version sometime as I prefer keeping track of all my games there.

For now, no further assistance required so I will be marking this post as the solution.
Thank you a lot for the support, I really enjoyed your guidance. 
Kudos to you !


- BeamPoint (AKA : Suspicious_Heisenberg)

Hey @Suspicious_Heisenberg! We're glad to hear that you're at least able to play the game, although not on the platform you prefer. Since you were able to narrow the issue down to one particular version of one game, hopefully that information will help the developers track down the cause and get it fixed!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!