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Weird issue with my quest 2 screen

ben725
Honored Guest

So whenever i move my head or controllers a lot i see these weird glitchy static marks that kinda look like screen artifacts in the corner of my right lens. I did the basic things like factory resetting (through headset and app) and troubleshooting but none of that worked. I am trying to find a solution that doesn’t involve replacing anything in my headset. It happens most in games with dark/ green environments, as well with games where you move a lot (for example: Gorilla tag) I use quest 2 stand alone and have had this headset since christmas 2023. If anybody has any solutions please tell me!

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @ben725! We certainly don't want you to miss out on all the fun awaiting for you in VR! We'd love to give out a helping hand and get you back into action! To start off, please answer the following question so we can get a clearer picture of what may be going on. Please confirm: 

 

  • Does the issue happen in the Home environment or with 3rd-party software (like SteamVR)?
  • Does it happen right away or after longer sessions of use?
  • Has the product been dropped or neglected?

We're looking forward to hearing back from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

 Hey, still around? if you'd like continued assistance, reach back out anytime! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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