What is the process to report bugs in Batman Arkham Shadow on Quest 3?

[encrypted]

I am experiencing a game progression breaking bug on Batman Arkham Shadow on Quest 3. What is the best way to report this bug to the devs? I can no longer progress the game at all. The ill-advised checkpoint system does not allow for me to load a previous checkpoint either, making it impossible to proceed.

This reddit post shows that others are also having the problem.

https://www.reddit.com/r/ArkhamShadow/comments/1giuerc/stuck_at_scarecrow_torturing_the_ventriloquis...

How to reproduce the bug:

At the point in the story when you are trying to catch up with Dr. Crane, you enter his lab room where Wesker is on the chair in the center of the room. You give Wesker his doll, Woody, and then you exit the room via the door. After I had walked through the door, I quit the game, confident that I would be able to restart from the checkpoint. Nope. I now each time I continue the game, I respawn in the lab room, Wesker and Woody are gone, and there is no door. Instead of a door, there is a wall with a bunch of cards in slots. (see screenshot).There should be a door in the corner. I am fully trapped in the room with now way to progress the game.  I will have to wait for a patch to keep playing. So very disappointing the devs use that single checkpoint save system.  Really bad decision.

If anyone knows how to report the bug officially, I would appreciate some guidance. 

Thanks

[encrypted · Accepted solution]

Problem solved.

While restoring the last checkpoint doesn't work, it helped me find the solution anyway. I am now able to move forward. I had been under the wrong assumption that you could only jump back into the game from your last checkpoint. This was an incorrect assumption.

When you start the game and advance to the save slot screen to choose which slot you want to continue from, if you look closely, there is a "modify" button on the right side of the row. When you go in there, you can "restore" previous checkpoints. I restored the checkpoint which was immediately prior to where I was stuck, and voila. The scene plays out like it did originally, and most importantly the door is there again.

Hope this helps someone else get unstuck. Should help with a lot of game progression bugs, not just this one.