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What price is Skader for you?

Zampone
Explorer

How much is Skader for you?

When not logged in it shows as FREE

FREE when not logged inFREE when not logged in

 

As soon as I log in, the discount disappears and I have to pay £7.99 GBP

£7.99 when I log in£7.99 when I log in

Is anyone else having an issue getting this app?

6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hey @Zampone! We appreciate you letting us know about the issues in seeing a price tag for the game Skader even though it appears to be free, but only while you're logged out! We took a look into this game on our end and we are able to see that this game was able to be added to an account while logged in. If you haven't already, We would definitely try giving this a shot by logging into your account on the mobile app, in-game and to try different platforms other than what you have already tried.  If you continue to have some issues, please let us know and we can help look into this further!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I have tried logging in to the app, using the headset, and also tried three different browsers on my PC (Firefox, Edge and Chrome).

As soon as I log in, the game shows at £7.99

Hi again @Zampone. Thank you for exploring those various options! We want to inform you that we regularly organize promotions for randomly chosen customers to keep our offers exciting and up-to-date. Unfortunately, it seems that the specific promotion you mentioned is not currently available for you. We appreciate your understanding and if you have any more questions or concerns, please feel free to reach out to us.

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Zampone
Explorer

That exactly the same response I recieved over the STAR WARS day foul up.

It seems that not being chosen for discounts is a feature of my account, despite these apps being discounted or FREE when browsing offline. Something seems to have gone wrong somewhere, that is why I made this post to see who is having the same issue as me.

Thank you for informing us @Zampone. We are always here to assist, so please feel free to reach out if you require our help in the future. We wish you success as you initiate a conversation with your colleagues. Keep an eye out for any upcoming promotions that you may benefit from. Once again, thank you, and we wish you all the best.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

We just wanted to circle back around to see if you needed any further assistance. We are always here if you need us!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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