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When I use Airlink, my monitors freeze and I get an error message "GPU not compatible".

Maruuuuko
Honored Guest
hey,
 
I'm using a 2080 Ti and it should work, but every time I play a non-Oculus app my monitors/PCs crash and the air connection drops. Then in the "home world" I get the message: not compatible with GPU. I don't understand what the problem is as two months ago I was still able to use non-Oculus apps. Could someone help me and give some solutions? (My drivers are updated)

ty
2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Howdy there, @Maruuuuko! We entirely understand if you're having difficulties connecting your headset to the PC via the Air Link. Let us know if the issues is only happening when not using the Meta apps. We'd also like to provide one of our articles that will show you the minimum requirements that your PC must meet in order for Air Link to function effectively.

 

Please let us know how it goes so we can determine if any additional steps are required!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello there! We're keeping an eye on you and wondering if you still need any further assistance, please let us know, and we'll be more than delighted to continue assisting you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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