My brother bought a meta quest 3 and I don't want his account to get banned so i tried to add a secondary account. First time everything worked but i had issues with the account so i decided to delete it and create a new one. After a tone of problems related to account linking i finaly made a new account after 3 months. So now when i'm trying to add a new account following every instructions. I am requested a business mail (The message wasn't displayed 3 months ago when I added a second account for the first time).
I'm very sorry for losing your time, I resolved the issue. I'll accept the last message as a sulution. Again very sorry.
What happened : The link meta.com/device wasn't working for me (tried mutiple times over 3 months) so I was trying to find the same page by navigating through google and apparently the site i got was broken or it simply didn't work as it was asking me a mail given by my organization (+I can't find the page anymore maybe it was deleted). After seeking help here I tried to type the link for the last and thousandth time to make sure and it worked. I can't belive I lost so much time. I still have no idea what was the problem but the system is an unbearable pain. Thank you for responding in such a short perdiode of time and sorry for losing you time again.
We'd like to help you with your account issues. Please could you reach out to us in a private message so that we can look into this further? To do so, simply click on our name to access our profile page or click on the provided link. Once there, select 'Send a message' to privately message us. Please note that you must be signed in to the community before sending a private message. We eagerly await your response.
Meta Quest Support
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I'm very sorry for losing your time, I resolved the issue. I'll accept the last message as a sulution. Again very sorry.
What happened : The link meta.com/device wasn't working for me (tried mutiple times over 3 months) so I was trying to find the same page by navigating through google and apparently the site i got was broken or it simply didn't work as it was asking me a mail given by my organization (+I can't find the page anymore maybe it was deleted). After seeking help here I tried to type the link for the last and thousandth time to make sure and it worked. I can't belive I lost so much time. I still have no idea what was the problem but the system is an unbearable pain. Thank you for responding in such a short perdiode of time and sorry for losing you time again.
We're glad to hear that you managed to solve your issue. Have a good weekend, we hope it includes lots of VR gaming!
Meta Quest Support
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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