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Where is my "already purchased" app?

Honored Guest

on my meta quest 2 headset i see the app "Virtual Desktop". it is telling me it cannot find my pc and to get the app from I am to check to make sure my username shows up on the pc side of the app. However, connects me to meta to make the purchase. The problem is that I bought the app ages ago and it says "already purchased". well since then I have done a restore and don't have the app showing up in any of my libraries. 

How do I either redownload ( i don't see that option ) or get this to work?


Community Manager
Community Manager

Howdy, @WinterWight! It is greatly appreciated that you brought this to our attention. Our goal is to ensure you have a positive VR experience, and to make sure you're well taken care of. We've seen your PM, and will get back to you as soon as possible. Thank you for your patience, and we look forward to working with you.

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