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While playing Medal of Honour, screen went green, glitched, now black screen unable to reboot

finn.363151
Honored Guest

Playing Medal of Honour, May 2024  screen went green, glitches, crashed and now screen is black.

Have tried various reboot the ways suggested on forums, and Google, but, will not reboot, I cannot see anything on screen, no menu appears.

Will not power up correctly.

Anyone recommended what to do to fix, I think its broken completely  

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @finn.363151! Your device glitching while playing Medal of Honor is not something we want to hear about. Let's work together to get it back up and running! We noticed you mentioned doing multiple reboots on your headset, but it still won't power on properly. Try leaving it on the charger for a minimum of 2 hours. Some customers have found this to be a solution for their device not turning on. Keep us posted on whether this resolves the issue.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! We were just checking in to see if you still needed help! Let us know if you have any questions

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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