11-11-2020 06:30 PM
Solved! Go to Solution.
08-14-2021 10:28 AM
Firmware version: 31.1.0.102.370
PC app version: 32.0.0.41.423
This problem still there... 🤔😫😡
08-16-2021 10:32 AM - edited 08-16-2021 11:03 AM
Same here ...
Happening in dark zones, like Elite Dangerous space.
The white band frequency and happening is totaly random. One day nothing, the other day full white band as soon as I enter Oculus Link menu. Monthes ago, quickly switching from game to Oculus menu did wipe it up for awhile, but nowadays it comes back under 5 minutes. It's horrifying.
Just like others, it starts as a very hollow band, which loses more and more transparency over time. Like if the same horizontal band was layered several times.
The band is always the same exact size. Sometimes, 2 horizontal bands appear, same size, one perfectly docked under the other.
Pc app 31, Oculus Quest 2 firmware 31.
I'm on a i9 9900k, 32go ram, 3080ti.
Happened on 2080ti aswell.
Official Link cable, 2.4 gbps speed tested.
I checked temperatures, they are in the nominal range.
Also Air Link gives huge artifacts aswell.
Definitely an encoder issue (or Quest 2 decoder ?). This is not good.
08-16-2021 10:45 AM
I have tried everything Oculus has suggested...
Tried all my USB 3 ports
I have checked all USB power settings
Disabled all gaming overlays
Checked for physical damage on Oculus Link cable
Repaired the Oculus PC Application
Tried using Public Test Channel on the Oculus PC Application
Provided support logs using OculusLogGatherer.exe
and then some...
Reformatted My PC
Installed a PCIe 3.2 usb card
monitored power / heat of GPU
Nothing has had any difference and I can cause the issues 100% of the time just by playing Demeo from Oculus PC Application via Link.
Oculus support just keeps asking for video / pictures to get a better understanding of the issue. Capturing a screenshot much less video is almost impossible holding a phone up to the headset as they suggest. I have gave support a direct link to this thread and just feel like they are giving me the run-around.
08-16-2021 06:02 PM
same issue here new PC ryzen 9 5950x and rtx 3080 Ti ...need to know oculus answers!!!
08-18-2021 05:23 AM
I submitted a ticket through support ("email us"). I strongly suggest to anyone having this issue to do the same, for them to collect a maximum amount of informations on the issue.
08-19-2021 02:04 PM
I can confirm that v31 doesn't solved the issue. I've also tried clean install of Oculus Desktop app without touching Debug Tool and... guess what... white stripe is still there. 😕 I have no problem in Project Cars 2, but in Dirt 2.0 it appears sooner or later every time. GPU overheating is definitely not the problem.
08-19-2021 02:48 PM - edited 08-19-2021 02:51 PM
I'm also following this thread. I have also this graphic issue, sporadically. It comes and goes. Often stays there until after a restart.
My System:
Win10 pro (64bit)
AMD Ryzen 7 3800X
ASUS ROG STRIX X570-E GAMING
XFX RX 6700 XT QICK 319 (12GB)
G.Skill FlareX 32GB
Samsung 970 EVO Plus 1 TB NVMe
Using the original Link cable with 2.7 Gbps
08-20-2021 06:08 AM
Is this the same problem that I'm having? I have the lower end having different contrast than the rest. It starts normal then after 25 sec the contrast gets brighter and brighter. I can also see the windows taskbar below. It happens with every single app I launch with the pcvr link cable. It's not there with the native quests apps. This photo is through the lens.
08-20-2021 06:53 AM
Yes it is this problem.
Never had the Windows taskbar though, but this might be a very important detail ! I will forward it to support. (please create a support ticket aswell)
08-20-2021 06:59 AM
I can share the video as well which is showing very clearly the fault.