11-14-2023 10:04 AM
11-27-2023 03:07 PM
Hey @Lionrx! We noticed that you are reaching out because you are experiencing white pixels while playing a game or opening an application. Rest assured we'd be more than happy to help you get this issue sorted out! We may need to gather more information from you , we'd like to invite you to send us a private message. Please select our name to get to our profile page, or click here. Next, click " Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing back, Very excited to get this issue resolved for you!
12-26-2023 03:27 PM
Hello, I have also only had my Meta 3 for a few weeks and am experiencing the same white pixel flashes very occasionally and randomly around the screen.
Have you been able to resolve the problem or should I return the unit and try a replacement?
Thanks
12-26-2023 03:30 PM
Hello, I have also only had my Meta 3 for a few weeks and am experiencing the same white pixel flashes very occasionally and randomly around the screen.
Have you been able to resolve the problem for @Lion17de or should I return the unit and try a replacement?
Thanks
01-01-2024 05:46 PM
Hey there, @BikerF6C! We see you're having white pixels appear on your Meta Quest 3 display. Making sure you're able to enjoy your VR experience to the fullest is definitely a top priority for us, and we certainly understand how important your display is to that! It would be recommended to perform a factory reset on the device. If you're still having issues, shoot us a PM! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
01-02-2024 05:47 PM
Howdy, @BikerF6C! We were just checking in with you to see if you were still needing assistance. We look forward to hearing from you, and want to ensure you're well taken care of. We hope you have a great day!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset