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White pixels are appearing on the display.

Lionrx
Honored Guest
Hello,
 
I've owned the Meta Quest 3 for a few weeks now, and I've been experiencing an issue where random white pixels briefly appear on the screen when I'm playing a game or opening an app.
 
I hope someone can help me with this issue! 🙂
5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hey @Lionrx! We noticed that you are reaching out because you are experiencing white pixels while playing a game or opening an application. Rest assured we'd be more than happy to help you get this issue sorted out! We may need to gather more information from you , we'd like to invite you to send us a private message. Please select our name to get to our profile page, or click here. Next, click " Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing back, Very excited to get this issue resolved for you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

BikerF6C
Honored Guest

Hello, I have also only had my Meta 3 for a few weeks and am experiencing the same white pixel flashes very occasionally and randomly around the screen.

Have you been able to resolve the problem or should I return the unit and try a replacement?

Thanks

Hello, I have also only had my Meta 3 for a few weeks and am experiencing the same white pixel flashes very occasionally and randomly around the screen.

Have you been able to resolve the problem for  @Lion17de or should I return the unit and try a replacement?

Thanks

Hey there, @BikerF6C! We see you're having white pixels appear on your Meta Quest 3 display. Making sure you're able to enjoy your VR experience to the fullest is definitely a top priority for us, and we certainly understand how important your display is to that! It would be recommended to perform a factory reset on the device. If you're still having issues, shoot us a PM! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Howdy, @BikerF6C! We were just checking in with you to see if you were still needing assistance. We look forward to hearing from you, and want to ensure you're well taken care of. We hope you have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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