Who is responsible for fulfilling pre-order bonuses in games?
Is it the game developers/sellers or Meta that fulfills the bonuses?
I pre-ordered Hellsweeper and never got the bonuses and more recently I pre-ordered Ghostbusters and have not received the bonuses. I have explained this on the discord channels of the makers of the game. I've pre-ordered many PC games and never had problems getting bonuses. Should I be contacting Meta support?
Hey @raeven63! Missing your bonus content can really dampen your VR experience, so we'd be more than happy to get a better look into this!
To do so, we'll need some sensitive information which is best shared through a private message. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey again, @raeven63! We're just checking in to see if you were still needing some help with your missing in-app bonuses.
If so, feel free to send over that private message anytime!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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