10-16-202403:51 AM - last edited on 10-16-202403:52 AM by Eire_Max
I keep trying to pay for a game that my son would like on his headset, he has sent me the request and it says purchase pending.. When I go to complete the payment, it just says 'Your request couldn't be processed' 'There was a problem with this request. We're working on getting it fixed as soon as we can'
I have tried numerous cards on different days, what am I doing wrong?
Thank you for reaching out to Meta Quest Support! We understand you're having issues buying a game for your son's headset - we'd love to help you sort this out, so that your son can start exploring a new game in VR!
As we will need to discuss account details, please could you send us a private message?
Thanks in advance!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
We just wanted to check in to see if you were still having issues with buying games? We want to make sure your son can enjoy new VR experiences, so please let us know if this problem is ongoing.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I too am having this same issue. How do I private message for help, please?
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