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Why can’t I buy Shiny Rocks?

holykat
Honored Guest

So I tried buying some shiny rocks the other day for my 2nd account and when I went to buy them in game, a screen popped up saying “Cannot Purchase Additional Content”. Can someone help me with this?

1 ACCEPTED SOLUTION

Accepted Solutions

biscuitsngravyy
Retired Support

Exactly. So in this case, you'll just have to "claim" the game on the second account so the system doesn't think you're app sharing the game. 

55 BURGERS 55 FRIES 55 TACOS 55 PIES 55 COKES 100 TATER TOTS 100 PIZZAS 100 TENDERS 100 MEATBALLS 100 COFFEES 55 WINGS 55 SHAKES 55 PANCAKES 55 PASTAS 55 PEPPERS AND 155 TATERS

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9 REPLIES 9

MetaQuestSupport
Community Manager
Community Manager

Hey holykat! We see that you are inquiring about not being able to purchase rocks on your second account. We would like to help you get pointed in the right direction. When it comes to secondary accounts, they are not allowed to make in-app purchases for shared games. This is currently not a feature we have. Only the account that owns the game is able to do this. In order to make purchases on secondary accounts you would need to purchase the game again for that account. We hope this has helped answer your question. If you would like to see these features added to our device or have other suggestions, you can always post them here on our Ideas forum page. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

How does this work with a game that is free and already being played on the second profile?

So in order for you to purchase in-game items on your second account, you have to purchase the game you’re playing, on your second account 

biscuitsngravyy
Retired Support

Exactly. So in this case, you'll just have to "claim" the game on the second account so the system doesn't think you're app sharing the game. 

55 BURGERS 55 FRIES 55 TACOS 55 PIES 55 COKES 100 TATER TOTS 100 PIZZAS 100 TENDERS 100 MEATBALLS 100 COFFEES 55 WINGS 55 SHAKES 55 PANCAKES 55 PASTAS 55 PEPPERS AND 155 TATERS

crowthemonke
Honored Guest

Im having quite the same problem but it says cannot use this feature with this functionality of steam link or something on the lines of that, i just used 25 dollars on steam just to not be able to buy shiny rocks, ive tried buying from the games store too but no luck with that since couldnt find the shiny rocks.

Unfortunately if the issue is within Steam, you may need to contact their Support Team. You could also try reaching out to the Gorilla Tag Team to see if they can help out.

In the time of your life, live - so that in that wondrous time you shall not add to the misery and sorrow of the world, but shall smile to the infinite delight and mystery of it.

P.S., I can beat you at One Piece TCG and Tekken

uh.fhc.2024
Honored Guest

Yea that’s my problem it’s jusgg to that on my main account 

Leocol154
Honored Guest

It’s the same for me to so I need help to mate

Hey there! All you need to do is make sure you have the game installed on both accounts, rather than using app sharing services, as shared-apps can't have additional purchases made on them. 

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