Why can’t I make any purchases on my VR anymore??

[Burtonohana]

I need help please someone anyone…I’ve been purchasing games on my quest 2 oculus for 2 yrs now & all of a sudden it won’t allow me to make any kind of game or in app purchases with my same bank card that I have been using like forever!!! It keeps saying “we have been noticing unusual activity so try again later!!” Can anyone relate…it’s frustrating because there is no number or actual customer service support line to call…. Please help

[MetaQuestSupport]

Hi there, we are eager and want to help if you are experiencing any issues with your purchases.

 As this in relation to your Meta account, you can contact us via private message and we will look into it for you. 

• Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
• Next, click "Send a Message" to privately message us!
• Please remember, you must be signed into the community first to send us a private message.

If you want to answer these questions in a private message we can have a look for you, and find out what's going on.

• Username/alias on your Meta Quest account
• Full name on your Meta Quest account
• Email on your Meta Quest account

Thanks very much

[SillyWombat7347]

Help i just purchased an quest 3s and i wanted to buy a game but it says: insuffiicient funds in bank, but i do have money on mu debit card, i want to purchase games,please help me