12-05-2021 10:42 PM
My friend from a Facebook Forum suggested that I take advantage of some of the Holiday offers and get an Oculus Quest 2. So I did. I set it up this morning and tried to redeem her referral code and was told "This Facebook Account has already set up a device". Nowhere was I informed that I could not use a referral after I set up my account. It's confusing. And when I use the automated help responses it stops when I select "Redeem Referral". Help me, please.
Link I was using is . . . . https://www.oculus.com/referrals/link/AlaskanDawnn/
12-25-2021 04:33 PM
Wish this question would get answered. I have the same issue.
12-28-2021 08:11 AM
I too have the same question.
12-29-2021 01:32 PM
The only way to get your credits is if the person you referred buys the system online. the credits will not work if you buy the system in a store unfortunately.
01-08-2022 01:49 PM
My following referral link is not working either, the new device suppose to be in referees fb friend list before clicking the link?
01-17-2022 03:18 PM
That is not what it says or I don't understand
09-13-2023 05:59 PM
Same I really need help with this
09-13-2023 06:16 PM
I tried everything from looking at my account settings to even calling and asking the workers
09-14-2023 09:05 AM
Hey there, @Foxywolf654. We hate to hear you're having some issues being able to complete a referral, and we would love to look into this further with you! So that we're able to gather more details, please shoot us a PM! To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Also, remember you must be signed into the community first to send us a private message. We hope to hear from you soon!
09-17-2023 08:29 AM
Hey there! Just passing by to see if you're still having issues with your referral. We want to make sure we can get a better look into this for you!