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Why can't I uninstall an app i will never use (First Encounters)

Whisky1968
Honored Guest

I purchased The Quest 3 (128g) for DCS World first and foremost.  But have found some other apps i would like to have.  I would like to free up space to be able to have those apps by removing First Encounters.  It takes up 500mbs...that a lot with only 128g to work with.  

Can you remove this app?  If so, how?  If not, why?

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hey, @Whisky1968! We would be delighted to help you solve this issue that you are having. We would like to inform you that First Encounters is considered a walk-through tutorial on how to use your Meta Quest 3 and set it up! With that being said, this one is not able to be uninstalled and removed from your Meta Quest headset; however, there are some that are similar to First Encounters that you are able to remove. We thank you for your patience. If you have any further questions or need any further assistance, please do not hesitate to reach back out so that we can help you!

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Whisky1968
Honored Guest

I want to remove First Encounters from my Meta Quest 3 and free up space in storage.

Thank you for the swift response @Whisky1968! We understand it's never fun to run out of storage space, and removing apps that aren't being utilized is always the best option. However, since First Encounter is an app " how to" tutorial on the Quest 3 device, it can not be removed manually or remotely. Although, this is not the answer you are seeking, the other alternative is removing any other apps not being used. We appreciate you being the most important part of our VR community. Have a wonderful rest of your day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey again @Whisky1968! We just wanted to follow up with you on the questions you were having about uninstalling an app that can not be removed. Did you still have further questions concerning this matter? Talk to you soon! Have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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